![]() How to Become Friends with The Golden Key Hotel ConciergeĬhances are they will know who you are already and what you like and don’t like. In Paris, only 25% of all applicants are successful. So immediately upon aspiring to be a concierge and to join eventually the Les Clefs d’Or, you need to make friends with them. You also need to provide letters of introduction from two active members of the Society. You need to provide letters of reference from the past and present employers. Where do you get that pink poodle at 3am? Some chapters also administer a written exam that tests their knowledge of anything and everything that their guests may desire, and some requests are totally out there. For 3 of these years, they must have been a concierge before they can apply. How to Become a Member of the Les Clefs d’OrĬoncierges have to be at least 21 and have worked five years in a hotel. The concierge is the most discreet person that you will meet. The group vows to “ accommodate every guest request so long as it is morally, legally, and humanly possible.” And that is a point that may well be crossed at times depending upon your definitions of the terms. There is a strict hierarchical structure. There are National chapters under an international umbrella with about 3,800 members in total. Who is in town? What do they like? What might charm them to stay with you? ![]() Know the theatre personnel, and know who can get the tickets to the sold out concert. Make friends with the chefs at elite restaurants as they are finishing up their dinner service and are sitting down for a red wine. Attributes of a Golden Key Hotel Concierge In 1998, the Swiss jeweler Bucherer created the official version that you now see on the lapels of the selected few in the Les Clefs d’Or. In 1953, the society adopted the Golden Keys for their badge. Our Sicilian friend Nicolas Fresneau told us that many people saw them as the mafia of the hotel world, and his cultural background made us all laugh at this statement. They are a tight group that holds a lot of power. The association was founded in 1929 in Paris, where concierges could work together to help their guests. The Beginning of the Golden Keys, or Les Clefs d’Or People, not just guests, want to be friends with these powerful people. The Golden Key Hotel Concierge knows everybody and everything, and anything that they don’t know, they find out. ![]() These Golden Key Hotel Concierges are to be found all over the world, and the membership to Les Clefs d’Or is the holy grail of the hotel world. More than that, he was lovely.Īt The Westin Palace Madrid, 3 of their concierges hold this title of Golden Key Hotel Concierge, and that is a huge accolade to the hotel. In basic terms, this means that he is important. We had the pleasure of talking with Nicolas Fresneau at Hotel Westminster Paris, a Membre des Clefs d’Or France Ancien Vise Président du Bureau Paris - Ile de France Clefs d’Or. Concierges are there to help everyone, and they pride themselves on making things happen from the simplest to the most complex requests. I think that our rationale had always been that concierges were for the Kardashians of this world, and not for ordinary travelers. ![]() However, things change, and we really should have considered how valuable these people are to all travelers, and let’s face it, for us travel writers, totally invaluable. We have never really utilized the services of hotel concierges let alone a Golden Key Hotel Concierge. I guess that we were never aware that the concierges could be our friend. The Golden Key Hotel Concierge is for Everyone These concierges have the skills and the contacts to open doors that no others can. The Golden Key Hotel Concierge is the ultimate insider. Les Clefs d’Or is a famous association of the best of the best concierges, and concierges worldwide aspire to be a part of this elite group. These are the elite concierges, the Golden Key Hotel Concierges who are part of an association called Les Clefs d’Or, which means the keys of gold - because these golden keys can open any door. If you see a concierge wearing a pin in their lapel, with two crossed golden keys, then you have hit the jackpot. About The Golden Key Hotel Concierge - Les Clefs d’Or Would you like to walk a pink poodle along the streets of Paris? When are the latest Jimmy Choo shoes hitting the stores and can you have the first viewing? How about tickets to the sold out concert, or entry to the latest club? Then ask away. If you delve a little deeper, a concierge can be one of the most valuable assets in your travels. The Golden Key Hotel Concierge is the Ultimate Insider, who belongs to an organisation called Les Clefs d’OrĪ concierge of a hotel is there to help with directions, suggestions and dinner recommendation.
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